Patient Feedback Cards for use in healthcare settings.
Easy to understand, with picture icons
Easy to complete
Easily folded and handed in or posted
Preferred by many, such as the elderly, who do not have internet access or who prefer paper-pencil format. Can be used to complement existing electronic feedback schemes.
Ethnic and minority patients friendly
Includes ‘Family & Friends’ feature
Has ‘staff feature’ which can be used to help select individuals for award schemes
